In the rapidly changing world of healthcare, dental patients demand more from their dental care providers. They want seamless communication, personalised attention, and the confidence that their concerns are being addressed promptly. Dental patients deserve not just top-notch care, but effortless communication and attentive experience that puts their well-being front and centre. This is where FollowApp steps in – bridging the gap between visits and ensuring your dental health journey is smooth, stress-free, and truly patient-focussed.
Understanding the Modern Dental Landscape
The dental industry is undergoing significant changes, driven by a shift in patient expectations and advancements in technology. With more patients turning to online reviews and social media to choose their dental providers, practices must prioritise patient experience like never before. Recent trends have shown a growing interest in dental practice marketing, with Google searches for “dental clinic marketing” seeing a 200% increase and “dental marketing” searches growing by 85.71%. This highlights the increasing awareness in needing to actively stay ahead of competition.
Why Dental Patient Experience Matters
Gone are the days when a dental visit was just about filling cavities or getting a thorough clean. Today, your experience as a patient is just as crucial as the treatment itself. Whether it’s understanding your treatment options, remembering follow-up care instructions, or simply feeling heard by your dentist, the patient experience plays a pivotal role in overall satisfaction and dental health outcomes.
One of the most telling trends in recent years is the sharp rise in searches for “change dentist” (55.56% increase in the last 12 months). This surge reflects a growing patient dissatisfaction, likely fuelled by inadequate communication, long waiting times, and a lack of personalised care. Dental practices that fail to meet the evolving needs of their patients are at risk of losing them to competitors who are more in tune with what patients want.
How FollowApp Enhances Your Dental Experience
FollowApp is not just another digital tool; it’s a comprehensive solution that empowers dental practices to connect with their patients in meaningful ways to ensure no patient feels neglected or overlooked.
- Proactive Communication: FollowApp allows practices to send timely prompts and follow-up messages, ensuring that patients are always informed and engaged.
- Enhanced Patient Experience: By streamlining communication and providing personalised care, FollowApp helps practices build stronger relationships with their patients.
- Data-Driven Insights: With FollowApp, your voice is heard. Our platform allows you to easily provide feedback on your experience, which your dental practice uses to continually improve their services. Your input helps create a better, more tailored experience for you and other patients.
- Feel Connected: After a dental procedure, you might have questions or need reassurance about your recovery. FollowApp ensures that you’re never left in the dark by facilitating an open two-way communication portal that’s seamless to use for both the patient and the practice.
Why This Matters To You
At the heart of FollowApp is a commitment to patient care. By enhancing communication and ensuring you are always in the loop, FollowApp makes your dental visits more comfortable and less stressful. Whether it’s a routine check-up or a complex procedure, knowing that your dentist is just a click away offers invaluable peace of mind.
Moreover, as patients increasingly look for new dentists due to unsatisfactory experiences, practices that use FollowApp stand out by offering a level of care that goes beyond the dental chair. When your practice prioritises your experience, you can be confident that you’re receiving the best possible care, tailored to your needs.
Why not use our Find a Dentist tool to see where your nearest dental practice using FollowApp is!
As a dental patient, you deserve a practice that values your time, your health, and your overall experience. FollowApp ensures that every aspect of your dental care is handled with the attention it deserves, from prompts and follow-ups to customised care and feedback.
So if your practice already uses FollowApp, rest assured that you’re in good hands – before, during, and after your appointment.
Want to understand more about FollowApp as a patient or do you know of a practice that could benefit from using FollowApp? Click here for more!
