FollowApp Certification Program
The FollowApp Certification Program empowers dental practices to enhance patient care and operational excellence. By participating in our structured training programs, practices can advance from Core through to Gold certification, demonstrating their commitment to superior patient engagement and satisfaction.
Certification Tiers
Awarded to all FollowApp clients by default, the Core Certification represents the initial adoption of FollowApp’s platform. This certification ensures that practices are equipped with the essential tools to enhance patient follow-up and maintain fundamental communication standards. With Core Certification, your practice is already a step ahead in providing consistent and reliable patient care.
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Dental practices like you, that partner with us for their patient care, are leading the way in patient satisfaction, practice growth, and operational efficiency.
Happy Patients Matter
The online search term “change dentist” has increased by nearly 70% in the past 5 years, indicating that patients are actively seeking better dental experiences elsewhere. This trend underscores the importance of going the extra mile to ensure patient retention. Practices must invest in continuous engagement and exceptional care to prevent patient turnover and foster loyalty. FollowApp helps practices achieve this by providing tools for personalised follow-ups, addressing concerns promptly, maintaining a high standard of patient satisfaction; all the while reducing the manual workload and increasing efficiency.
Read how FollowApp can help combat rising trends here.
Partnering with us creates change
Time saved
Save 1000s of monthly manual workload hours through out easy, automated platform.
Patient Satisfaction
In 2023, our clients' patient satisfaction reached an average of 85.9 - crushing the industry average of below 30.
Reputation, Upgraded
Since partnering with us, our clients have achieved an impressive average Google review score of 4.89.
Show your patients and your team that you’ve committed to a transparent and genuine patient experience journey.
Display Your Commitment
You will be sent the animated and static digital badges upon completion – please download and proudly display them on your website and marketing materials. Show your patients that your practice is committed to the highest standards of care and continuous improvement. Let your achievements in patient engagement and operational excellence shine.
How does it work?
1. Log in to your account
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2. Complete training
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3. Upgrade Certification
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4. Display the badge
Download and display your badge on your website and marketing materials.
Dental practices already achieving our Gold Standard
Dental Hygiene Studio
“The technology runs seamlessly...It’s a totally invaluable tool, and I couldn’t run the practice the way I do without it.” They've achieved a 50% increase in patient engagement.
Medicover
They've achieved a 500% increase in number of monthly Google reviews as well as an average score increase from 4.3 to 4.8 using FollowApp.
Queensway
Our rebooking prompts have increased their rebooking rate to 85%, which has translated into an approximate extra £6000 per month for them.