Patient aftercare is about ensuring your patients feel supported following their appointments. FollowApp helps you do this effortlessly by automatically checking in with patients the day after their visit. We send an SMS or email with a link to a personalized web app, allowing you to confirm they are okay and receive alerts if any issues arise.

Asking ‘How are you?’ shows patients you care about their well-being. It builds trust, enhances satisfaction, and can lead to better long-term relationships.

Yes! FollowApp provides one-click suggested replies, making it quick and easy to address patient concerns. Soon, we’ll also offer AI-powered auto-pilot responses for even greater efficiency.

FollowApp engages your patients through aftercare and asks if they want to learn more about your services. This seamless interaction helps turn satisfied patients into potential leads.

FollowApp generates leads for dental plans as well as high-value treatments such as dental implants, Invisalign, bonding, and whitening, among others.

With FollowApp, patients can request a callback, and your team will be notified. This ensures no booking opportunity is missed while keeping the process simple for patients.

Long Form Feedback allows patients to provide detailed insights about their experience. Around 50% of patients are happy to share this feedback, helping you identify areas for improvement and growth.

Yes! FollowApp can route patient queries to either the practice or a centralized call center. Each feature is customizable, giving you full control over how issues are managed.

Absolutely! Our world-class support team is ready to assist you. We offer live chat within the platform, and you can reach out directly if you encounter any challenges.

In our “Grow” plan, SMS is included at no extra cost. For the “Classic” plan, we recommend emails, but SMS can be used for 8p + VAT per message.

Yes, our customer success team is here to help you uncover valuable insights from your data to drive business growth.