Access tutorials for common actions completed on the FollowApp Care platform.
Signing in to the platform is the first step to getting started.
Once a patient is added, you are able to create visits for them, and send them the appropriate communications.
For your patients to receive the necessary communications from your practice, you will be required to add appointment details.
Create new users for your admin, doctors, hygienists, and managers.
Leaving a note on a patient’s health check-in response can be useful for your practice to document important information.
When a patient responds to a health check-in, some responses will elicit an Alert, allowing you to see any issues that a patient may be having.
Chatting with a patient is useful to get more information on their condition or manage feedback appropriately.
Halt a message set if a patient has cancelled or postponed an appointment and you would like to stop scheduled communications.
Force send a message if you would like a patient to receive a particular communication immediately (prior to its scheduled send time).
If you’ve forgotten your password for FollowApp.Care, we will show you the process to creating a new password.
If you can’t find what you need here, send us your question at firstname.lastname@example.org